Privacy Policy
LOVEQUEEN (the “Brand”) recognizes the protection of your personal information as an important responsibility and handles it appropriately in accordance with applicable privacy laws, including Japan's Act on the Protection of Personal Information.
1. Information we collect
To sell our products and provide related services, we collect the following:
- Name
- Address
- Phone number
- Email address
- Shipping information
- Payment information (card numbers are handled directly by our payment processors and are not stored by the Brand)
2. How we use it
- Shipping your order
- Responding to orders and inquiries
- Sending news about products and services (only if you opted in)
- Providing customer support
- Analysis to improve our service
3. Sharing with third parties
We do not provide your personal information to third parties except:
- With your consent
- To carriers, as needed to deliver your order
- To payment processors, as needed to process your payment
- When required by law
4. Cookies
Our website uses cookies to improve our service. You can refuse cookies in your browser settings, though some features may then be unavailable. Residents of certain US states can manage their choices via the “Your Privacy Choices” link in the footer.
5. Access, correction and deletion
To request access to, correction of, or deletion of your personal information, please contact us. After verifying your identity, we will respond within a reasonable period.
6. Contact
QUEEN Inc.
Email: info@lovequeen.co.jp
7. Changes to this policy
We may revise this Privacy Policy as needed. The revised policy takes effect when posted on this site.
Effective: May 12, 2026
